Customer Ops Team
Articles
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Staff Profile - Left-Hand Menu
This guide explains the Staff Profile's left-hand menu features, including System Engagement (login details), Calendar (events and live feed), Communications (logs and sending), Absences (records a...
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Welsh Schools’ Post-16 Census/Data Return
The Post-16 Data Return feature in Arbor Wales allows schools to generate their annual statutory Post-16 Data Return as required by the Welsh Government. This process is essential for schools in Wa...
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EXAM_RESULTS_HYDRATED in the BI Connector
The EXAM_RESULTS_HYDRATED table in Arbor's BI Connector is designed to provide a filtered view of qualification awards, primarily for calculating metrics used in student summaries and headlines. It...
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Staff Profile - Main Page
This guide is the second in a series. The guides in this series are: Staff Profile - Introduction Staff Profile - Main Page Staff Profile - Left-Hand Menu Each section of this guide corresponds to ...
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Introduction to Payments in Arbor
This article provides an introduction to managing payments in Arbor, outlining the steps schools can take to set up and utilise payment features effectively. It discusses getting started with setti...
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Introduction - Setting up Parents Evenings (Guardian Consultations)
This article is an introduction to our series of guides to help you with Setting up Guardian Consultations (Parents' Evenings) in Arbor. This guide covers the permissions required to set up and man...
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Enrolling a single student
If you have students who have joined as in-year admissions, you'll need to enrol them into registers from their student profile. You can see how to do this below. Quick tip! Did you know that you c...
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Attendance, Timetabling and Registers FAQ
This article covers common questions regarding the migration of attendance, timetables, and registers to Arbor. If you cannot find an answer to your question here, check the dedicated section of ou...
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Parent Portal and Parent App Settings
Go to Students > Parents & Guardians > Parent Portal Settings. On this page, you can update the settings to enable or prevent guardians from accessing certain data. You can also enable or disable a...
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Set up your timetable and course structure in Arbor
This article examines the process of manually building a course hierarchy in Arbor. You'll need to do this if either: You are setting up a new set of courses from scratch You have already migrated ...