Customer Ops Team
Articles
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EXAM_RESULTS_HYDRATED in the BI Connector
The EXAM_RESULTS_HYDRATED table in Arbor's BI Connector is designed to provide a filtered view of qualification awards, primarily for calculating metrics used in student summaries and headlines. It...
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Staff Profile - Main Page
This guide is the second in a series. The guides in this series are: Staff Profile - Introduction Staff Profile - Main Page Staff Profile - Left-Hand Menu Each section of this guide corresponds to ...
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Introduction to Payments in Arbor
This article provides an introduction to managing payments in Arbor, outlining the steps schools can take to set up and utilise payment features effectively. It discusses getting started with setti...
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Introduction - Setting up Parents Evenings (Guardian Consultations)
This article is an introduction to our series of guides to help you with Setting up Guardian Consultations (Parents' Evenings) in Arbor. This guide covers the permissions required to set up and man...
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Enrolling a single student
If you have students who have joined as in-year admissions, you'll need to enrol them into registers from their student profile. You can see how to do this below.PermissionsTo view a student's scho...
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Attendance, Timetabling and Registers FAQ
This article covers common questions regarding the migration of attendance, timetables, and registers to Arbor. If you cannot find an answer to your question here, check the dedicated section of ou...
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Parent Portal and Parent App Settings
Go to Students > Parents & Guardians > Parent Portal Settings. On this page, you can update the settings to enable or prevent guardians from accessing certain data. You can also enable or disable a...
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Set up your timetable and course structure in Arbor
This article examines the process of manually building a course hierarchy in Arbor. You'll need to do this if either: You are setting up a new set of courses from scratch You have already migrated ...
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Setting up your Nursery registers for the first time
If you have recently moved to Arbor, you must set up your Nursery course using a special structure to enrol students into the correct registers. For nursery students, you will need to set up mornin...
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Viewing and Assigning Staff Permissions
This article explains how to view a staff member's existing permissions and how to assign additional, ad-hoc permissions directly from their staff profile Key Information: You must have "Permissi...