Desma Tucker
Articles
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Auto Absence User Guide
💡 Auto Absence has now graduated from Arbor Labs. If you are interested in purchasing Auto Absence for your school, please register your interest here. What is ‘Auto Absence’? Arbor’s Auto Absence...
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Setting up Arbor Auto Absence
💡 Auto Absence has now graduated from Arbor Labs. If you are interested in purchasing Auto Absence for your school, please register your interest here What is Auto Absence? Arbor’s Auto Absence fea...
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How do I reset my Arbor Training Hub password? (Logging into the Arbor Training Hub)
This article explains how to reset your password within the Arbor Training Hub and provides the link to access the Arbor Training Hub for already signed-up users.Accessing the HubTo access the Arbo...
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Revoking Access - Two-factor Authentication and Google Authenticator App Issues
 If your phone has been lost or stolen, you will need to contact your admin. They will need to revoke the authenticator app setup for your phone as soon as possible to prevent anyone else from try...
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Prevent users from seeing next years calendars - Parent Portal
Read time: 2 minutes Schools have told us they want to be able to work on next year's Academic Calendar without this being seen too early. A new setting show next academic year calendar has been a...
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Sharing Your Attendance Data with the DfE
Read time: 2 minutes The DfE have announced via the Gov.uk website, that daily attendance data must now be shared with them. This will become mandatory for schools from the start of the 2024 to 20...
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Changes to the School Census
The article details School Census updates mandated by the Department for Education, including replacing the Gender field with Sex and adding an Expanded Hours field for Early Years and Nursery stud...
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Sharing Parents Evenings with Parents and Guardians
Using guardian consultations for virtual meetings Many of our schools host virtual guardian consultations rather than meeting in person. You can use our Guardian Consultations feature with the p...
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Deleting Guardian consultation meeting
You might need to delete the meetings you've set up for a particular group of students e.g. a registration form, or even the whole guardian consultation if you've set it up incorrectly. Consultatio...
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Guidance on data retention for schools in England for SIMS GroupCall Migrations
When migrating your school data to Arbor via GroupCall, we migrate all of the student, staff and guardian data you need to effectively run your school*. If there is any additional data you’d like t...