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Jonathan Ferrett

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Activity overview

Latest activity by Jonathan Ferrett
  • Jonathan Ferrett created an article,

    How to get a breakdown of payment methods for a trip

    If you need to see the different payment methods for money received from Trips, just follow the steps outlined below.  Go to School > Payments > Reconciliation > Money Received.   Click into the f...

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  • Jonathan Ferrett created an article,

    Unknown and uncategorised meals and how to fix them

    When looking at your meals School > Meals > Daily Summary page, you may sometimes see a Provision category named Unknown Meal.  This category displays when a student or staff member hasn't been ass...

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  • Jonathan Ferrett created an article,

    Creating a Staff Welcome to Arbor Email Template

    This guide will show you how to create a welcome to Arbor email to help staff log onto the system for the first time. You may want to do this if you have set staff up over a period of time, but wan...

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  • Jonathan Ferrett created an article,

    Initial balances have been set incorrectly

    If you have incorrectly set initial balances for students, you can delete the invoice by following the steps below. Please note that this will not work for credit notes - if a credit note has been ...

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  • Jonathan Ferrett created an article,

    How to inspect CTFs for errors and fix them

    Occasionally you might encounter errors with CTFs. For example, a student's destination school may contact you to say they can't upload a CTF export due to an error.  In this article we'll go throu...

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  • Jonathan Ferrett created an article,

    The year group a student joined in is missing

    When looking at the Enrolment section on a student's profile, Arbor shows you the date and in what year group the student joined the school.   Schools that manually migrated to Arbor might find th...

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  • Jonathan Ferrett created an article,

    Can I turn off Student Alerts e.g birthday alerts?

    On your homepage, you’ll see notifications of any birthdays, pinned notes, safeguarding notes (if you have the permission to view safeguarding notes) and detentions issued for your students.  It is...

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  • Jonathan Ferrett created an article,

    How do I free up teachers for class cover?

    You might need to make certain staff available so they can be selected for covering other classes. We'll show you how to do this below. For further guidance on assigning cover, please see this arti...

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  • Jonathan Ferrett created an article,

    Can I remove specific fields from a staff profile?

    It's not possible to remove or hide certain sections on a staff members profile, even if your school doesn't plan to use that field.  For example, your school may choose not to use Blood Groups und...

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  • Jonathan Ferrett created an article,

    Custom Single Central Record

    You can create a custom Single Central Record (SCR) in the Custom Report Writer if you want to add additional columns that aren't included in our out-of-the-box School Single Central Record (SCR). ...

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    • 1 follower
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