
Arbor Support Team
Articles
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Groupcall API Switch over process guide
This guide is intended for schools and Multi-Academy Trusts (MATs) transitioning their data from SIMS to Arbor using the Groupcall API. Carefully follow these steps and consider the recommendations...
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Pre-Migration Data Cleansing
Pre-Migration Data Cleansing is a crucial step in ensuring accurate data transfer from your existing MIS to Arbor. It involves preparing and amending your current data to enhance its quality before...
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Change Management when moving your MAT/LA to Arbor
This article provides guidance on change management for Multi-Academy Trusts (MATs) & LAs transitioning to Arbor. It emphasises the importance of effective communication strategies to ensure staff ...
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Week by week guide for the Brand New School Extended Journey
This article provides a detailed week-by-week onboarding guide for new schools using the Arbor MIS, outlining tasks and training to be completed over 12 weeks to ensure a smooth transition and effe...
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Training for Brand New Site Setup Schools
Please note This guide is for schools that are moving to Arbor and don't currently have an MIS or a brand new school opening soon. Please note the following can vary for a GroupCall API migrator, ...
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Preparing to set up and launch your Priority Operations
This article provides a comprehensive guide for schools to prepare for the launch of various Priority Operations in Arbor, including Behaviour, Parent Portal, My Classroom, Interventions, Student P...
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Onboarding Video - New MIS Setup
To get you started on your Arbor onboarding journey, one of the first things you’ll need to do is watch your ‘Welcome to Arbor Onboarding’ video. This will also be provided to you in your 1st email...
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Readiness for Go-Live Checklist - New MIS Setup
Please note This guide is for schools that are moving to Arbor and don't currently have an MIS or new school schools that are opening soon. It’s nearly time to start taking attendance in Arbor! W...
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Week by Week Guide - New MIS Setup
Welcome to Arbor! Congratulations on choosing Arbor as your new MIS and welcome to the Arbor community of schools. If you’re a new school that is opening soon or a school that doesn’t currently use...
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Roles and Responsibilities - New MIS Setup
This guide is to help you understand the different roles and responsibilities at your school and here at Arbor, to ensure your onboarding journey is a success. Please note the following can vary f...