Arbor Support Team
Articles
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What training is needed when setting up a brand new school
This article is designed for schools who do not require a migration due to being a brand new school or schools who are taking our 'Manual Migration' service. It details the recommended training nee...
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How to switch your Groupcall API End Point after your migration
This article is designed for schools who have migrated to Arbor from SIMs using the Groupcall API. It details the steps you need to take once you have validated your data so that your third party a...
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Setting up behaviour types and severities after migration
This guidance is intended for secondary schools that are currently onboarding and are close to their Go-Live date. Some behaviour types and severity types may not have migrated as you have expected...
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When should I complete my Arbor Onboarding (Arbor Foundations) Training?
Your Arbor Foundations Training is available via the Arbor Training Hub and will provide you with all the information you need to use your new Arbor MIS successfully. The training is divided into...
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Readiness for Go-Live Checklist for a brand new school
This article is designed for schools who do not require a migration due to being a brand new school and details what should be completed on Arbor before your planned go live. Go Live ChecklistCompl...
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Onboarding Training Schedule
We have launched the Arbor Training Hub! Your go-to place for all your onboarding training, resources such as recordings of previous webinars plus links to live training sessions. Onboarding Train...
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Manual Migration Guides List
Here at Arbor we want to ensure you have as much relevant information available to you as we possibly can, so we've put together the below glossary of guides that will enhance your onboarding exper...
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Readiness for Go-Live Checklist for a manual migration
This article is designed for schools who are taking our 'manual migration' onboarding service. These schools could be coming from systems such as Pupil Asset or SchoolPod. Go Live ChecklistComplet...
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What training is needed when setting up a manual migration school
This article is designed for schools who are taking our 'Manual Migration' service. It details the recommended training needed to ensure your school is set up for day one. This training is found on...
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Frequently asked questions for schools on the Manual Migration service
This article is designed for schools who are taking our 'Manual Migration' service. It explains some common questions about their onboarding journey. Frequently asked questionsWhat is a manual migr...