We're committed to supporting your school long after your initial onboarding. Here's how you can continue to learn, grow, and get the most out of Arbor:
- Training Access: Remember, your Foundation Training remains available on the Training Hub for a full year from your onboarding start date. It's a fantastic resource for refreshing your knowledge or training new staff.
- Support Team: Our dedicated support team can help with any questions you have about using your new MIS. Please see their contact details and how to reach them here. Please note, if you receive Arbor support from an accredited support partner, please reach out to them directly.
- Customer Success Team: For school's receiving their Support from Arbor, you can reach out to our Customer Success Management team for help and advise with rolling out bespoke modules, feedback and updates at mysuccess@arbor-education.com.
- Arbor Help Centre: Our comprehensive online library offers a vast collection of articles, guides, and how-to videos, providing immediate answers and detailed explanations on every aspect of Arbor, available 24/7.
- Free Webinars: Join our regular webinars for live training sessions, Q&A opportunities, and to discover new ways to use Arbor effectively.
- Arbor HQ: Connect with other Arbor users, share best practices, ask questions, and stay up-to-date on new features in our exclusive online community. Head to https://arbor-hq.circle.so/ or scan the QR code (if applicable).
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