This guide is intended for Secondary Schools onboarding to Arbor and outlines the training available and when to complete it.
Your Arbor Foundations Training is available via the Arbor Training Hub, and will provide you with all the information you need to ensure a successful go live with your new Arbor MIS.
We have split our training courses into Learning Paths - Pre Go-live, Post Go-Live, Timetabling and Exams. All staff members on the training hub are enrolled into all Learning Paths - they can then choose to complete the courses relevant to their role.
The training combines live instructor-led training with e-learning content. You can see the schedule for our live training here.
We have provided a breakdown below to help you understand what to complete and when.
Secondary Onboarding Training
Pre Go-Live
The below table details the training that must be taken before you Go Live on Arbor. It gives you an understand of the basics of Arbor to allow you to do your day to day, statutory operations. It is important that time is dedicated before Go Live to enable your staff to complete this training.
| Training course | Training length | Instructor-led training schedule | Recommended Attendees |
| Getting Started | 13 mins | N/A | All staff |
| Student Profiles and Adding Demographics | 90 mins | Twice a week | Teachers Teaching Assistants Project Lead |
| Staff Business Roles and Permissions | 45 mins | Twice a week | School Administrators Project Lead |
| Staff Absence and Cover | 60 mins | Twice a week | School Administrators Data Manager Project Lead |
| Secondary Attendance | 90 mins | Twice a week | School Administrators Business Mgr/Bursar SLT Project Lead |
| Arbor MIS Management | 15 mins | N/A | School Administrators Data Manager SLT Exams Officer Project Lead |
Post Go-Live
The below table details the training that must be taken after you Go Live on Arbor. It builds on your knowledge of Arbor to allow you to get the best out of your new Arbor site. It is important that time is dedicated after Go Live to enable your staff to complete this training.
| Training course | Training length | Instructor-led training schedule | Recommended Attendees |
| Adding Students and CTFs | 60 mins | Twice a week | School Administrators Project Lead |
| Guardian Profiles | 45 mins | N/A | School Administrators Project Lead |
| Managing Staff Profiles | 60 mins | Twice a week | HOD Behaviour Leads Teachers/TAs SENCo Timetable Lead Project Lead |
| Attendance Reporting | 60 mins | Twice a week | School Administrators Data Manager Business Mgr/Bursar SLT Project Lead |
Interventions |
75 mins |
Twice a week |
School Administators SLT, Project Lead |
| Single Central Record | 15 mins | N/A | School Administrators Data Manager Business Mgr/Bursar SLT Project Lead |
| Communications | 90 mins | Twice a week | Cover Managers HR Managers Business Mgr/Bursar SLT Project Lead |
| Staff Contracts and Payscales | 75 mins | Twice a week | Business Mgr/Bursar Project Lead |
| User Defined Fields | 10 mins | N/A | Exams Officers Project Lead |
| Custom Groups | 15 mins | N/A | School Administrators Attendance Officer Data Manager Senior Leaders Head Teachers Business Mgr/Bursar Project Lead |
| School Reporting on Arbor | 20 mins | N/A | Exams Officers Project Lead |
| Introduction to Custom Report Writer | 75 mins | Twice a week | Exams Officers Project Lead |
| Ask Arbor Overview | 10 mins | N/A | Exams Officers Project Lead |
Ask Arbor Modules |
30 mins |
N/A |
School Administrators, Project Lead |
| Student App | 20 mins | N/A | Data Manager School Administrators Project Lead |
Timetable Management
| Training course | Training length | Instructor-led training schedule | Recommended Attendees |
| Timetable Management | 75 mins | Weekly | Data Managers Timetable Managers Project Lead |
| Secondary Course Enrolments |
60 mins
|
Weekly | Data Managers Timetable Managers Project Lead |
| Post 16 - Learning Aims | 20 mins | N/A | Data Managers Timetable Managers Project Lead |
Exams Management
| Training course | Training length | Instructor-led training schedule | Recommended Attendees |
| Secondary Exams Setup and Entries | 60 mins | Weekly |
Exam Managers Data Managers Project Lead |
| Secondary Exams Timetabling and Coursework Marks | 45 mins | Weekly |
Exam Managers Data Managers Project Lead |
| Exam Results | 40 mins | N/A |
Exam Managers Data Managers Project Lead |
| In House Exams | 35 mins | N/A |
Exam Managers Data Managers Project Lead |
Bespoke Training
If you have purchased additional training for specific topics like setting up behaviour or assessments, we generally recommend focusing on your Foundation Training during onboarding to get really comfortable with the basics first. You can then set up your bespoke modules later. However, if you need to Go-Live with a bespoke module from Day 1, you'll need to complete that specific training during your onboarding period.
You can book all of your purchased one-to-one training sessions directly via the Arbor Training Hub. Please see the guides below for more information on each course:
- Payments setup and management
- Payments Plus
- Parental Engagement
- Meals setup and management
- Behaviour Consultation and Reporting
- Operational Reporting
- Assessment Consultation
- How to book your 1-1 training (Assessment and Behaviour)
If you have further questions about the planning and roll out of bespoke modules, please reach out to our Customer Success Managers at mysuccess@arbor-education.com. If you receive Support from one of our accredited Arbor Support Partners, please reach out to them directly!
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