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Nursery Troubleshooting 3: Course Structures and Funded Hours

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Jack

This guide explains how to correct messy Nursery course structures, remove students from conflicting scheduled sessions, and add missing funded types before recording Funded Hours. It also outlines required permissions and notes that funded hours are not reported for four-year-olds in Reception.

This guide is the last in a series of three. The guides in this series are:

Looking to set up Nursery Registers for the first time? Please see our Setting up Nursery series

Permissions

  • You'll need the Academic Structure: Administer permission to amend the Nursery course structure.
  • You'll need the Admin: Administer All Students permission to amend the Nursery Funded Hours.

If you don't have the above permissions, you'll need to ask your admin team to give you permission using these instructions.

Problem: My nursery course structure is messy, e.g. Modules appear under the incorrect courses

  1. Head to School > Programmes Courses, and if your Nursery class looks like the below, i.e. Tuesday courses sat within a Monday module. This will need to be adjusted.

2. This can be easily done by going into each Module and changing the 'Component of' in the Admin Section.

3. Click on this Component of section and then, in the slide-over, click the orange Edit button.

4. Click on the Parent Component section and choose Nursery from the dropdown.

5. Then click the green Move To New Parent Component button.

The course will then revert to the former Component of: Nursery section and be included in the list shown when you click the + next to the Nursery icon.

Option 2 is to delete the incorrect module completely - you can only action this if you haven’t taken attendance for this new module.

If you wish to do this instead, click the red Delete Course button on the top right side of the page.

This may take a few minutes to complete the deletion, but then the system will take you back to the main Nursery overview page.

Problem: Why are my students scheduled out of lessons on the Nursery register? 

This is due to the fact that the students have also been scheduled to attend a lesson, event, etc. at the same time as the Nursery lesson. 

Once the student has been removed from the incorrect session, the pop-up message will be removed.

Problem: Why can't I add Funded Hours for a student?

Funded Hours fields appear on a nursery student's profile automatically, based on the student's age. You don't need to add a Funding Type for them to show. If the fields aren't showing, check the student's date of birth is correct.
 
You'll find these fields in the Other section of the student's profile.
 
To update Funded Hours for several students at once:
1. Go to Students > All Students > Bulk Update > Bulk Update Funded Hours.
2. Tick the boxes next to the students you want to update.
3. Click the Bulk action button, then select Bulk Update Funded Hours & Hours At Setting.
4. In the slide-over, enter the Funded hours, Hours at setting, Extended hours and Expanded hours as needed.
5. Click Bulk update.
 
Please note:
  • You can't record nursery funded hours from the Bulk Update Student Funding Records page. Use Bulk Update Funded Hours instead.
  • Funded Hour Basis and Thirty Hour Code can't be updated in bulk. These need to be added individually on each student's profile.

Up next

This concludes the final part of our Nursery Troubleshooting series. Find the other guides in the series and a helpful collection of frequently asked questions here: Nursery Troubleshooting & FAQs

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