Errors 4310, 4380, 4385 and 4610 and query 4377Q

Query 4310

Contract/Service agreement type is missing is invalid.

Fix

All staff members on a non-zero hours contract employed with the school should have a valid work contract. To see how to discount a zero-hours worker from the Census, click here.

For instructions on how to add a new staff Contract, or to update an existing contract, click here. 

Query 4380

Contract/service agreement type is fixed-term, therefore, it must be specified.

Fix

When a fixed-term contract has been created both the start and end date should be added.

To resolve this error, go to the staff member's Staff Profile, and select Contracts from the left-hand side.

In the date section, make sure that both a start and end date has been filled in.

Query 4385

Destination code must be provided for completed contracts.

Fix

For staff members with certain posts, and a contract type of permanent, fixed term or temporary require a destination on leaving to be recorded. 

The DFE has supplied the list of choices for why their contract has ended with your school that you can add as the reason for their Expected End Date added. 

To resolve this error, go to the staff member's Staff Profile, and select Contracts from the left-hand side. Make sure Leaving Reason is not left blank.

Query 4610

Origin must be provided for teachers and teaching assistants who joined after 31/08/09.

Fix

All new staff members need to have their origin added. The DFE supplies us with a list of choices about their previous employment.

To resolve this error, go to the staff member's Staff Profile, and select Contracts from the left-hand side. Click on Staff Origin to add this in.

Query 4377Q

This query appears if their contract type doesn't match the dates that have been put in.

In this example, you can see their contract type has been put in as permanent but they have an end date.

You'll need to either change the contract type to 'Fixed term' or remove the end date if the contract is permanent.