Error 2002

This article provides troubleshooting steps for resolving Error 2002, which occurs when a pupil's National Curriculum (NC) year is outside the school's defined range. It outlines how to check a student's enrolment and class assignment, ensuring the correct year group is selected and advising on permissions needed for adjustments.

Pupil's NC year is not within the range of the school’s lowest and highest NC year

Step 1 - Check the student's enrolment

1. Go to the student's profile
2. Go to Enrolment (left side menu)
3. In the Enrolments for this year section, check if they have a year group
4. If they don't, click the +Add button
5. Select the year group, and click Add Student to Year Group

Step 2 - check the class

Top Tip: You'll need the Pastoral Structure: Administer permission. If you don't have the permission, you'll need to ask your admin team to give you permission using these instructions.

1. Go to Students > Enrolment > Year Groups
2. Click into the student's year group
3. Click into the Curriculum Grade field
4. Make sure the correct year is selected, not Mixed Year Class. Top Tip: If your school is a mainstream school, you will need to make sure there is one year group set up for each group of students - you may need to move students to this new year group.

Remember to regenerate your census to resolve the error.