Known issue: Query 1925Q

The DfE has made us aware that there is an issue with query 1925 flagging incorrectly in COLLECT.

When submitting your census to COLLECT, you may see the 1925 query. You will not be able to resolve this query in Arbor as this discrepancy has come from the DfE files.

The DfE is working on fixing the issue as soon as they can - please contact them for further guidance.

 

Normally, the resolution would be:

  • Autumn term: Please check: Pupil no longer on roll record should not be submitted if there is no attendance, exclusions or post-16 learning aims data for the required period
  • Spring term: Please check: Pupil no longer on roll record should not be submitted if there is no attendance, exclusions, or learner support item for the required period

Arbor Solution: Please review your Summary Inspection Report (available on the right-hand side of your Arbor Census page).

  • If this is not correct, you can remove the student
  • If this is correct submit a validation note to COLLECT
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