Query 1620Q

Please check: duplicate pupil records with the same Surname, Forename, Gender and Date of birth.

 

Arbor Solution: Two duplicate profiles have been identified. 

To check for duplicates go to School > Data > Data Quality Dashboard > Suspected Duplicates > Students. If you spot a duplicate profile follow these steps to fix the query.

 

If there are no duplicates listed on the dashboard:

1) Go to the student profile for whom the query is flagging

2) In the Identity section review the following: a) Surname b) Forename c) Gender d) Date of Birth

3) If these are correct, use the search bar in the top right of your Arbor site to search for possible duplicate profiles and following the same steps. 

4) If both profiles are correct you need to submit a validation note.

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