Error 1770

Error 1770 indicates that the Youth Support Services Agreement (YSSA) is either missing or invalid. Users need specific permissions to access and edit YSSA data. If permissions are lacking, users should request access from their admin team. The article provides steps for bulk updating YSSA for students in the system.

The youth support services agreement is missing or invalid

Permissions

  • School: General Admin: Administer - Access and edit the data in the Data Quality Dashboard for students
  • Student: Consents: Administer - Update YSSA for students

If you don't have permission, you'll need to ask your admin team to give you permission using these instructions.

 

Arbor Solution:

  1. Go to Students > All Students > Bulk Update YSSA
  2. Find the student(s) in the list
  3. Tick the box next to their name
  4. Use the Bulk action button and select Bulk Assign YSSA
  5. In the slideover select the correct agreement and click Bulk Update
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