If you're setting up an API connection using your MAT MIS account, you might get an 'Invalid credentials' error message. Please check these details:
- If you’re using Two-factor authentication or Single sign-on with two-factor authentication at your school or MAT, you'll need to switch this off before you can approve new apps. Please disable two-factor authentication, approve the new apps then switch two-factor authentication.
- Please also make sure that you have an account set up for you on each school site with the School: User Accounts: Administer permission (usually included with the School Administrator business role).
- You also need to have logged into the school MIS account at least once, and accepted the Terms & Conditions.