Setting up and using Two-factor authentication

What is two-factor authentication?

Two-factor authentication ensures school staff are the only people who can access their accounts using a code generated on their phone, even if someone else knows their Arbor password.

We recommend Google Authenticator as it’s free for our schools, but you can use other authentication applications instead, such as Microsoft Authenticator or Authy.

As part of two-factor authentication, you can use IP whitelisting to allow staff to log into the MIS from the school's IP address without needing to complete the second step of the two-factor authentication.

Who can set up these features?

Two-factor authentication is available for all schools to set up and use no matter what package you've purchased.

You'll need the School: Permissions: View and either the Staff: User Details: Administer or School: General Admin: Administer permissions.

The Guides

We have different guides available, depending on whether you would like to set up Single sign-on with optional two-factor authentication, or just two-factor authentication. 

To download and view the guide for Two-factor authentication, click the link below.

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