Why is the number of students in the class showing as 0?

The number of students in a class may show as 0 if their enrollments haven't started yet. This typically occurs when viewing classes for the upcoming year. Future students can be viewed in the Future Students section, and enrollment numbers can also be checked through specific navigation paths in Arbor.

In some areas of Arbor, such as in My Items > My Classes, student numbers won't include students who's enrolments haven't started yet, so may show as 0.

In this example, I've selected to see my classes for next year. Since the next year hasn't yet started, there are no students with a current enrolment. This number will change once the student enrolments begin.

Screenshot_2023-03-08_at_14.27.10.png

 

To check the numbers as they will be, you can either:

  • click Enrolment and click More Information in the slide over.
  • go to School > Programmes > Courses and select the bottom-level course.

enrolment_numbers.png

 

Students with a future enrolment into the class won't show in the Enrolled Students section. However, if you scroll down a bit further, you can see the Future Students who will be in this class, and the total at the bottom of this section.

future_enrolments.png

 

You'll also be able to use the School > Programmes > Courses > Table view page to see enrolment numbers.

table_view_enrolments.png

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