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Chloe-Hughes
Articles
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Can I add an additional religion to the religion list?
The list of religions in Arbor comes from the DfE dataset (CBDS). This means additional religions cannot be added to the list for staff, students or guardians unless the DfE changes their dataset. ...
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How do I record NRPF (No Recourse to Public Funds)?
The process of recording students who are eligible for Free School Meals under the no recourse to public funds provision (NRPF) is the same as other reasons for Free School Meal eligibility. You ca...
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Why are some staff not showing in the Staff Abbreviations section?
When going to School > Timetable > Timetable Administration > Timetable Settings and clicking into the Staff and Course Names tab, you will only see staff members who have a teaching role. This is ...
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Can I give a parent an invoice or receipt showing they have paid?
It isn't possible to print receipts in Arbor when a payment is made. However, you can take a screenshot of the payment where it is held in Arbor and print invoices. This is the same for: Clubs Tri...
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How should we promote the Year 6s, Year 11s or Year 13s?
If students have reached the end of their time at the school with you, you can leave them blank when promoting Year Groups. This is due to them not having a year to go into within your school. If ...
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Bulk update students' Education history
You can add education histories of students' past or future schools - much quicker than on their individual profiles under the Education and Employment History section. This method is most useful w...
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Add and attach a Birth Certificate
Please note: You cannot add attachments at the same time as adding the other Birth Certificate details. You have to add the document to be recorded in Arbor, then go in and add the attachment. Clic...
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Apostrophes, accents or special characters in a name
Names that include accents or special characters can be typed into Arbor using a keyboard shortcut. For example, on a Mac to type ü, use option + u and then u again. Top Tip: If a student's preferr...
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Why is the school not on the list when exporting a CTF or adding Education and Employment History?
If you can't select a school when generating a CTF or adding Education and Employment history, this usually means you have not yet added the institution to your site. Arbor won't create a list of s...
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Why is there a difference between my Pupil Premium reporting pages?
Demographics > Pupil Premium Recipients The Students > Demographics > Pupil Premium Recipients page shows the students for whom your school are getting funding during this Financial Year. You would...