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Chantel
Articles
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What permission do I need to resolve and fix errors on the School Workforce Census.
Workforce Census Dry runs opens two weeks before the Workforce Census opens and you can access the Workforce Census by going to School > Data > Export > Data Returns. You would need to be assigned ...
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Can I change a user account type from guardian to staff
No, cannot change a guardian profile into a staff profile or vice versa. If you have a guardian that is also a staff member, they would need to have a separate staff profile (which will allow them...
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Add or remove staff from a single lesson
You can add a staff member to a single lesson, meaning this one lesson will appear in their calendar. If this is for cover purposes, we'd recommend instead using the Cover area. To get to the les...
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Can I analyse Ad Hoc assessment marks?
You aren't able to use most of the Students > Assessments > Summative Tracking > Analysis pages to analyse ad-hoc assessment marks. You can view Ad Hoc marks in the Transition Matrix only. If you w...
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How to use meals day-to-day
This article will explain how to use meals daily. The best way of doing this will depend on how you've set up your meals on your site. To see which setup your school uses, go to School > Meals > Se...
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Can I pin a Pastoral Note for one day with the same start and end date?
You can pin a pastoral note if the date is starting and ending on the same day. Pinned notes are pinned until midnight of their end date, meaning they can be pinned for one day. Teachers can then s...
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Why do event and location dates not change when you change a custom date range in a custom report?
When using the Bulk Change Date Range button in a custom report: it will not automatically include or bulk change the date range for event or location columns. it will change most column dates, s...
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Can we remove the Boarding field from the Other section on student profiles?
No, it isn't possible to remove this section as it is required for the School Census. Where schools offered boarding for their student, this field must be filled in. For schools that do not offer b...
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Can guardians see Medical Events on the Parent Portal and Parent App?
No, medical events are not visible on the Parent Portal or Parent App, in the medical section on their child's profile. Schools should record medical events via Arbor if they wish to have an elect...
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Delete guardian contact details
You may need to remove contact details for a guardian, for example, if the email address is also being used on another user's profile. Go to the Contact Details section of their profile and click o...