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  1. Arbor Help Centre
  2. Parent Portal and App for Admins
  3. Guardian data

Guardian data

  • How to delete or merge duplicate guardian or parent profiles
  • Student and guardian live together but are not showing as having the same address
  • Edit whether guardians are Primary Guardians in bulk
  • Creating a new guardian, family member or contact for a student
  • Delete guardian contact details
  • Assigning family as Primary or Legal Guardians
  • Finding a Guardian Profile, updating contact details or unsubscribing from communications
  • Add, edit and delete student and guardian postal addresses
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Arbor Education
Floor 8, HYLO
103-105 Bunhill Row
London
EC1V 8LZ

Submit a request

Hello!

To get you the best help, please let us know if you are a:

Hey parent/guardian

If you need help with your child's account,
click here to browse our help materials.

If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.

Hey student!

If you need help with your student account,
click here to browse our help materials.

If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.