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Chantel
Articles
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A student is enrolled into the wrong year group
If a student has been enrolled into the wrong year group you can transfer or enrol them into the right year from either the enrolment section or on the individual student's profile. From the Enrol...
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What permission do I need to access the School Census?
School Census Dry runs opens two weeks before the Census opens and you can access the School Census by going to School > Data > Export > Data Returns. You would need to be assigned the School: Data...
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Delete a custom group
You may want to delete a custom group you have created if it is no longer needed. To do so, go to School > School Structure > Custom Groups. Select the custom group, then click the Delete Group o...
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Is there a character limit for classes in Timetabler?
There is no character limit when creating course or class names in Timetabler. You can use as many characters as you need to. This will then be the displayed course or class name of the top-level c...
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Can we copy business roles?
No, you cannot make a copy of a business role. If you need to give users different permissions to the pre-set business roles, you can edit the permissions of a role, or you can change the name of a...
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Can I enrol a student as dual registered on the applicants page?
No, you can't enrol a student with any other enrolment mode other than a single registration when enrolling a student through the applicant section. If a student is dual registered, you would enrol...
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Can I change the club membership period dates after parents have booked?
No, once parents have booked their child for a membership period, you won't be able to change the date range. To resolve this you'll need to cancel the club membership and refund any partial payme...
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What are inactive permissions?
Inactive permissions are permissions that are currently not in use anymore on Arbor. Although they are still displayed in the permission section, you can ignore these. Staff members cannot be assi...
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Number of students in year groups doesn't match the number in registration forms
The number of students in your year groups may not match the number of students enrolled in the registration forms. To get the numbers to match, first check that all students enrolled in the year g...
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Can I remove a staff member from a Trip?
If the trip has already started, you will not be able to click into and edit the staff member. You can remove a staff member from a trip before the start date. Just go to School > Activities > Trip...