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  1. Arbor Help Centre
  2. Applicants, Year End and New School Year Setup
  3. Managing Applicants and Admissions
  4. Admissions FAQs

Admissions FAQs

  • Applicants starting mid-way through the year
  • Can we add notes to new starter student applications?
  • How to delete an ATF we've imported?
  • Applicant new starters not included in exports, imports and payments
  • Can we reset an Applicant back to Newly Created?
  • Do we have to enrol our applicants now?
  • What do I do if I enrolled our applicants before adding a year group or registration form or house?
  • Can we enrol applicants early for taster days?
  • Can we add applicants using a CTF?
  • Why can't I select a year group or registration form to add my applicant to?
  • Do I have to add guardian details when I add an applicant?
  • Can I enrol a student as dual registered on the applicants page?
  • Applicants missing - I can't see them to enrol them
  • Can I import additional fields in the applicant upload spreadsheet?
  • Applicants are not showing in our third-party app
  • How can I transfer an Applicant to a different Intake Season?
  • Applicant already has a student profile
  • Can I delete an applicant if an admissions appeal has been logged against them?
  • Where do I set my Published Admission Numbers (PAN)?
  • Can we download an Applicant Student List report?
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Arbor Education
Floor 8, HYLO
103-105 Bunhill Row
London
EC1V 8LZ

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Hello!

To get you the best help, please let us know if you are a:

Hey parent/guardian

If you need help with your child's account,
click here to browse our help materials.

If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.

Hey student!

If you need help with your student account,
click here to browse our help materials.

If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.