Lucie Carney
Articles
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How long can a parent log in and see a student after they have left the school?
Parents are able to view any students on the Parent Portal and Parent App until the end of the academic year the student was last enrolled in. If they are linked to more than one student, at the e...
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How to download a student list with SEN and medical needs
You can use the Download Student List feature to download a PDF or Excel list of classes, year groups, specific demographics and many other groups and types of data. If you need to quickly gather ...
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Can we have access to Sendgrid to monitor our emails?
Arbor is not able to give you access to Sendgrid, as this is an internal system only. You can view your mail logs in Arbor using the All School Communications and Mail Merge logs. Head to School >...
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Can I send a reminder to parents of their guardian consultation time in bulk?
It isn't possible to quickly send a reminder in bulk to parents to let them know their appointment times. If you want to send out a reminder in bulk, you can: Create a User Defined Field and popul...
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Delete a room layout in My Classroom
This article will show you how to delete a layout in My Classroom. Please note that it is not possible to edit or delete seating plans in bulk. Permissions To delete a room layout you will need the...
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What subject should we add to our course?
The subjects available to select have been supplied by the DfE. We can't advise you on which subjects you should pick. It is not possible to add more subjects. You should select the most appropr...
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Compare behaviour incidents by SEN vs not SEN
If you are reporting on behaviour incidents, you may want to see how your students with SEN compare to the rest of the school. Go to Student > Behaviour > Incidents > Reporting. From this page you ...
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Can I delete an applicant if an admissions appeal has been logged against them?
As admissions appeals are reported in the Spring Census, you aren't able to delete an applicant with an appeal lodged against them. You can withdraw the student so they do not appear on roll, or tr...
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Which business role should I assign to my staff members?
Here at Arbor, we are not able to advise on which business role would be suitable for your staff, as what works well for one school might not work for another. We recommend that you take the time t...
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How are the behaviour scores calculated in My Classroom?
Behaviour scores show the behaviour recorded for the pupil during the current lesson. Each incident counts as one score point and behaviour award points are counted by their value (e.g. 3 star poin...