Customer Ops Team
Articles
-
Personalising Arbor AI across the whole school
When Arbor AI generates responses, drafts emails, or writes reports across the school, it will read this global context first to ensure its outputs align with your school's rules, terminology, and ...
-
Arbor's AI Features
This guide is part of a series of guides. Please find all of the guides in the Welcome to Arbor AI (The Basics) series here. The guides in this series are: What is Arbor AI? Arbor's AI Features W...
-
Wraparound Care Clubs - Adding the Club (Breakfast and after-school clubs)
This guide is the second step in the Wraparound Care setup series. It walks you through creating the Wraparound Care Club and entering the specific details required, such as the club's name, eligib...
-
Standard Clubs - Adding a Club
This guide, part of the standard club setup series, takes you through the first key step: Adding a new Club and entering its basic details. These settings include the club's name, description, the ...
-
Student Profile - Main Page
The guide details the Student Profile Main Page, covering sections like Identity, Contact Details, Family, Legal, Language Abilities, Medical, Consents, Transportation, Education & Employment Histo...
-
Creating a Consultation - Setting up Parents Evenings (Guardian Consultations)
This article is the second in our series on Setting up Guardian Consultations (Parents' Evenings). This guide covers adding your consultation, picking dates and choosing a self-scheduling period fo...
-
Card Payments Setup - 2. Verifying school details
This article guides you through the first step of verifying your card payment details in Arbor, including adding and confirming your school's address details.This guide is the second in a series. T...
-
Issuing and Waiving Attendance Fines
The Attendance Fines feature in Arbor allows schools to efficiently manage and track fines related to unauthorised student absences. This guide outlines how to use the Attendance Fines page.This gu...
-
Rotating Meal Menus - Setting up a Menu
This guide walks you through the first step of creating a Rotating Meal Menu, which involves adding a blank menu and assigning it a name.This guide is the second in a series of six. The guides in t...
-
Setting Up Meals - Step 1 - Adding a Meal
This guide takes you through the first step to setting up a meal in Arbor. Read how to add a name for your meal and how to set the account type to use if you charge for meals.This guide is the seco...