Customer Ops Team
Articles
-
Managing Parents Evenings (Guardian Consultations) for split families or separated parents
This article provides guidance on managing separated parents or split families when setting up Guardian consultations within the Arbor system. For guidance on managing split families in other areas...
-
Welsh Schools’ Attendance Census/Data Return
The Attendance Data Return feature in Arbor Wales allows schools to generate their annual statutory Primary and/or Secondary Attendance Return as required by Welsh Government. This process is essen...
-
Student's First Language
This article provides guidance on how schools can assign First Language. It explains how to update these details in bulk or for individual students. The primary purpose of recording a student's Fir...
-
Suspension Analysis in MAT/LA MIS
The Suspension Analysis feature in MAT MIS and LA MIS allows MATs (Multi-Academy Trusts) and LAs (Local Authorities) to monitor and track suspensions across their schools. This feature provides a s...
-
Attendance Fine Features
The Attendance Fines feature in Arbor allows schools to efficiently manage and track fines related to unauthorised student absences. This tool supports schools in adhering to DfE guidelines by prov...
-
Using the Report Library in Arbor
What is the Report Library?The Report Library is a centralised space where you can access both built-in Arbor reports and any Custom Reports you have permission to view. It can be accessed via the ...
-
Custom Report Writer user interface and user experience improvements
Managing old reports in Custom Report Writer has become a challenge, especially for power users who have accumulated a large number of unused reports but don’t have the time to sort through them. W...
-
Sharing Custom Reports with Schools from MAT MIS
This article explains how Multi-Academy Trusts (MATs) using MAT MIS can use the Custom Report Writer (CRW) Pushdown feature to efficiently distribute custom reports to their schools. Using this fea...
-
Logging Into and using the Student App
The Arbor Student App allows students to access their calendars, in-app messages and more important information to help in day-to-day school life. If you have any questions regarding the usage of t...
-
Card Payments Setup - 1. Introduction
This article provides an introduction to setting up card payments in Arbor for schools in the UK. It outlines the necessary permissions, the prerequisites for using card payments in Arbor and the p...