Customer Ops Team
Articles
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Using the Report Library in Arbor
What is the Report Library?The Report Library is a centralised space where you can access both built-in Arbor reports and any Custom Reports you have permission to view. It can be accessed via the ...
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Custom Report Writer user interface and user experience improvements
Managing old reports in Custom Report Writer has become a challenge, especially for power users who have accumulated a large number of unused reports but don’t have the time to sort through them. W...
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Sharing Custom Reports with Schools from MAT MIS
This article explains how Multi-Academy Trusts (MATs) using MAT MIS can use the Custom Report Writer (CRW) Pushdown feature to efficiently distribute custom reports to their schools. Using this fea...
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Logging Into and using the Student App
The Arbor Student App allows students to access their calendars, in-app messages and more important information to help in day-to-day school life. If you have any questions regarding the usage of t...
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Card Payments Setup - 1. Introduction
This article provides an introduction to setting up card payments in Arbor for schools in the UK. It outlines the necessary permissions, the prerequisites for using card payments in Arbor and the p...
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Rotating Meal Menus - Introduction
This article provides an introduction to Rotating Meal Menus in Arbor and is part of a series. This guide walks you through what Meal Menus are, the prerequisites required to set up Meal Menus, and...
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Setting up Trips - 1. Introduction
Welcome to the first part of our series on Trips in Arbor! This guide sets the stage by covering the basics you need to know before you start. We'll outline the necessary permissions to manage trip...
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Setting Up Meals - Introduction
This series of articles provides a step-by-step guide for schools to set up meal management in Arbor, including permissions, meal creation, pricing, scheduling, and attendee management. It also cov...
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Student Profile - Introduction & Navigation
This guide is an introduction to our series on the Student Profile. This guide explains what a student profile is and how to navigate one.This guide is the first in a series. The guides in this ser...
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Wraparound Care Clubs - Adding the Club (Breakfast and after-school clubs)
This guide is the second step in the Wraparound Care setup series. It walks you through creating the Wraparound Care Club and entering the specific details required, such as the club's name, eligib...