Customer Ops Team
Articles
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Enrolling a single student
If you have students who have joined as in-year admissions, you'll need to enrol them into registers from their student profile. You can see how to do this below. Quick tip! Did you know that you c...
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Attendance, Timetabling and Registers FAQ
This article covers common questions regarding the migration of attendance, timetables, and registers to Arbor. If you cannot find an answer to your question here, check the dedicated section of ou...
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Parent Portal and Parent App Settings
Go to Students > Parents & Guardians > Parent Portal Settings. On this page, you can update the settings to enable or prevent guardians from accessing certain data. You can also enable or disable a...
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Set up your timetable and course structure in Arbor
This article examines the process of manually building a course hierarchy in Arbor. You'll need to do this if either: You are setting up a new set of courses from scratch You have already migrated ...
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Setting up your Nursery registers for the first time
If you have recently moved to Arbor, you must set up your Nursery course using a special structure to enrol students into the correct registers. For nursery students, you will need to set up mornin...
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Viewing and Assigning Staff Permissions
This article explains how to view a staff member's existing permissions and how to assign additional, ad-hoc permissions directly from their staff profile Key Information: You must have "Permissi...
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Setting up Trips - 1. Introduction
Welcome to the first part of our series on Trips in Arbor! This guide sets the stage by covering the basics you need to know before you start. We'll outline the necessary permissions to manage trip...
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Standard Clubs - Introduction
This article is the first in a series that guides you through setting up standard clubs using the Clubs feature in Arbor. A standard club can be either free or paid, allowing parents and guardians ...
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Reversing EDI Entry or Amendments files
This guide explains how to reverse EDI entry and amendment files generated in Arbor to help you quickly and safely undo accidental or incorrect file submissions without needing technical support.Pe...
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Creating reports from scratch - Step 8 - Collations and reviewing your report
This guide is the eighth and final guide in a series of eight. The other guides in this series are: Creating reports from scratch - Introduction Creating reports from scratch - Step 1 - Titles and ...