Customer Ops Team
Articles
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Rotating Meal Menus - Managing Meal Menus
This article provides guidance on managing Meal Menus once you have set these using the earlier guides in this series. This guide takes you through adding, editing, and viewing meal choices, as wel...
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Setting Up Meals - Step 4 - Scheduling Meal Sittings
This guide takes you through the fifth step of setting up a meal in Arbor, scheduling Meal Sittings. A sitting is the location and time a meal (like Lunch) takes place. Without a sitting, you won't...
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Switch students - Missing children or siblings on the Parent Portal or Parent App
Using the Parent Portal, you can see and update information for children you have been linked to by your school.If you have other children at the same school but can't see them, it may be that they...
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Creating reports from scratch - Introduction
The Custom Report Writer enables you to create bespoke reports to show in a table grid, which you can then share or export.This guide is the first guide in a series of eight. The other guides in th...
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Wraparound care clubs - Managing participants (Breakfast and after-school clubs)
This final guide in the Wraparound Care setup series outlines Step 5: Managing Participants. This includes how students get signed up for the club—either manually by school staff or through guardia...
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Student Profile - Enrolment
This guide is part of a series on managing the Enrolment section of student profiles. It covers required permissions, how to access the enrolment page, and explains enrolment types like school, aca...
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Specific Setups and FAQs - Setting up Parents Evenings (Guardian Consultations)
This article is the sixth in our series on Setting up Guardian Consultations (Parents' Evenings). This guide covers custom approaches you might take when setting up your consultations, answers freq...
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Card Payments Setup - 6. Adding a bank account for payouts
This article guides you through the fifth step in setting up card payments in Arbor, which involves adding a nominated bank account for payouts.This guide is the sixth in a series. The guides in th...
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Rotating Meal Menus - Frequently Asked Questions
This article answers frequently asked questions about managing and setting up Rotating Meal Menus. including This article is the last in a series of six. The other guides in this series are: Rotati...
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Setting Up Meals - Step 5 - Managing Attendees
This guide takes you through the fifth step in setting up a meal in Arbor, which involves adding students to your meal sittings. This guide shows you how to automatically add students to a sitting ...