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Maddie-Bell
Customer Success Analyst
Articles
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How can I change or add a Bill Payer?
When Guardians are making payments on the Parent Portal they can select a bill payer. Guardians are unable to change, add or remove bill payers, but you can do this on the school's side. Please not...
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Edit whether guardians are Primary Guardians in bulk
You can update guardian types in bulk, or from the guardian profile in the Linked Students section. You can see more information on what a Primary Guardian is and how this is different from Legal G...
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Longer time slots for Guardian Consultations
If guardian consultations have been set up for 10 minutes each but some parents need longer slots, follow the instructions below. Permissions You'll need the Guardian Consultations: Administer perm...
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How can I log more payments for a club?
This article explains how you can add an additional payment for a student who has paid an amount towards a club in cash, cheque or bank transfer and you need to add this record to the club. Please ...