Arbor Support Team
Articles
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Transitioning from ClassCharts to Arbor
This article is designed for school and MAT teams considering moving away from ClassCharts. You might be asking what you need to do first, what training you will need and setup times for each area....
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How to switch your Groupcall API End Point after your migration
This article is designed for schools who have migrated to Arbor from SIMs using the Groupcall API. It details the steps you need to take once you have validated your data so that your third party a...
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Setting up behaviour types and severities after migration
This guidance is intended for secondary schools that are currently onboarding and are close to their Go-Live date. Some behaviour types and severity types may not have migrated as you have expected...
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When should I complete my Arbor Onboarding (Arbor Foundations) Training?
Your Arbor Foundations Training is available via the Arbor Training Hub and will provide you with all the information you need to use your new Arbor MIS successfully.Arbor Foundations Self-PacedAll...
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Readiness for Go-Live Checklist for a brand new school
This article is designed for schools who do not require a migration due to being a brand new school and details what should be completed on Arbor before your planned go live. Go Live ChecklistCompl...
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Your Arbor Foundations Training
Your Foundations training takes place in the Arbor Training Hub! Your go-to place for all your foundations training, e-learning courses, and resources such as videos. Your Arbor Foundations trainin...
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Readiness for Go-Live Checklist for a manual migration
This article is designed for schools who are taking our 'manual migration' onboarding service. These schools could be coming from systems such as Pupil Asset or SchoolPod. Go Live ChecklistComplet...
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How to Manage Risk When Moving to Arbor
This article is designed for Secondary schools who are onboarding to Arbor. Projects by their very nature can be inherently risky, with multiple moving parts all happening at once, and it can somet...
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Launching additional functionality when setting up a brand new school
This article is designed for schools who do not require a migration due to being a brand new school or schools who are taking our 'Manual Migration' Service. Some schools may require additional fun...
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How to Book Your 1-1 Training (Including Behaviour, Assessments and Data Services)
This article covers what to do if you have purchased additional 1-1 training as part of your move to Arbor to cover topics like setting up Behaviour and/or Assessments. You can book all your sessio...