Ryan
Articles
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How can a teacher take attendance?
In this article, we'll show you how to get to the register and take attendance for your class. This is the process if you are the regular teacher or have been assigned through the Cover area. To le...
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Troubleshooting login issues in Arbor
This article provides guidance on troubleshooting login issues in Arbor by identifying potential reasons for access problems and offering solutions. It outlines the necessary permissions for viewin...
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Our Product Roadmap and how to submit ideas and improvements
Our Product Roadmap and vision At Arbor, we’re always looking for new ways to help schools and trusts work better. When we develop new features in our MIS, we design them to be intuitive, and to he...
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Where to enter and import data into the school MIS
There are many ways to input data into your MIS site. This article details what data can be added in what way and links to the relevant guidance. Student and guardian data Data Manual Entry Ent...
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Partner Admin Access Process
This article outlines the process for requesting and managing Partner Administrative access to school sites. This access allows partners to perform specific administrative tasks on behalf of the sc...
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Welsh attendance codes and how they count towards statutory attendance
Attendance codes determine whether a student is marked as present or absent in Arbor. When taking registers, your teachers can choose the marks of Present (/), Late (L) or No Reason (N), but can am...
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Inputting marks from paper registers into Arbor
If you have recently migrated to Arbor and have paper registers that you need to input the marks for, you can add these marks in bulk to update your records more quickly. PermissionsYou will need t...
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2355Q
2355Q: Please check pupil record with no address details. This query appears if the student does not have a valid address recorded at the date of your census. You may have an address on the student...
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Error 2475
This error indicates that an invalid or archived attendance code has been used to mark attendance during the census attendance period of the previous term. See our article here on current attendanc...
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Using the basket to make payments on the Parent App
This article details how you can add, review, and manage payments for Trips, Clubs, Meals, and School Shop items directly on the Arbor Parent App. Once you have logged into the Arbor App, tap Quick...