- How to use the Arbor Help Centre
- Contact us - How can I get in touch with Arbor's Support Team?
- Joining the Arbor HQ Community
- Our Product Roadmap and how to submit ideas and improvements
- Can you print out guidance for Arbor?
- What Arbor package have we purchased?
- Making the most out of Arbor with Begin, Build, Boost
- Gathering Customer Feedback - Surveys from Arbor
- Top Tips for keeping secure when sharing data with our Support Team
- Using the Arbor Bot
- How can I view my open ticket requests with the Arbor Support Team?
- Meet the Advanced Support Team!
- Arbor Status Page
- Why can't I see the Arbor Bot or the Chat Help widget on my Arbor site?
- How can I print a Help Centre article?
- Are there PDF guides on the Help Centre we can download and print?
- The mailing list for newsletter, product update and help emails and pop ups
Help Centre
Hi, how can we help?
Submit a request
Hello!
To get you the best help, please let us know if you are a:
Hey parent/guardian
If you need help with your child's account,
click
here
to browse our help materials.
If you still need help, please contact your child's school directly as we can't give advice or troubleshoot your account for data protection reasons.
Hey student!
If you need help with your student account,
click
here to browse our help materials.
If you still need help, please contact your school directly as we can't give advice or troubleshoot your account for data protection reasons.