Report Card FAQ

If your ad hoc assessments aren't displaying, please follow the instructions in this FAQ: The Ad Hoc Assessment isn't showing on the Report Card


What's the difference between the Long and Standard Report? 

When creating a Report Card on Arbor you will be given the option to select either the long or standard style report. 



The type of report you select will show in the General Settings of your report card setup. The type of report cannot be changed once it has been set up. 



The Standard Report Card is landscape and can go across several pages depending on the amount of content. 



The Long Report Card is in portrait mode with a front cover and the subjects and their comments listed on the second page and onwards. 



Summative assessments aren't showing on the Report Card

This could be because:

  1. The student is not enrolled in the assessment (either accidentally or on purpose) 
  2. The student was not enrolled in the assessment in the time period the report card is reflecting
Step 1 - Check the student is linked to the assessment

Check this within the assessment setup in Students > Assessments > Assessment Policy > Manage Assessments and select the relevant assessment.

Make sure the students are added to the assessment. 


Step 2 - Check the student's enrolment dates

Check this in the Report Card setup in Students > Report Cards. 

Firstly look at the general settings on the Report Card - was the student enrolled in the course on or before the report card date? 



Secondly, navigate to the attainment tab and check the date range set for assessment grade capture. Has the student been enrolled into the assessment within the time frame set and have they had any marks entered? 



New and old students

Can we remove a student who has left from the list of report cards?

Student report cards are created for all students who have been enrolled in that student group at some point during the academic year, so there isn't a way to remove a report card for a single student.

A new student has joined - how do we generate a report card for them?

If a new student has joined since the report cards were created they won't have been automatically added to the list. To refresh the report cards, click into the student group and click the Delete Report Cards button.



Then click +Add to add the student group back in. This will create a report card for the new student.



Can we remove a subject from a student's report card?

If a student stopped studying a subject part-way into the assessment period, you can only remove their assessment period by changing the start date in the Attainment tab of the Report Card settings to begin the day after the student's last day in the course.



Why is my report card displaying two course names?

On the General Attainment Settings page, if you have a Course added, and also a Progress Assessment added that is linked to the course, but differently named, these will be formatted on the report card as Course Name: Progress Assessment Name. 



If you'd like to display only a single name in the row, you can do so by ensuring the Progress Assessments are set up with a Custom Name that is the same as the Course name under General Attainment Settings.



Once these names are set up, you'll see only one name is shown on the Report Card.



Why is there a 250 character limit for comments and can I write more than 250 characters?

The 250 character limit is a guide to help ensure that the formatting will appear correctly and so that no part of your comment will be cut off when if reports are printed. You can write more than 250 characters and your comment will still be saved if you do. 


Was this article helpful?
0 out of 0 found this helpful
I'm still stuck!



Please sign in to leave a comment.