Using the basket to make payments on the Parent App

This article details how you can add, review, and manage payments for Trips, Clubs, Meals, and School Shop items directly on the Arbor Parent App. 

Once you have logged into the Arbor App, tap Quick Actions and tap Clubs, Trips, School Shop, or Payments to browse available payment options. You can also navigate straight to your basket from here if you already have items in it. 

Adding items to Your Basket

To add different items to the basket in the Arbor App, see the sections below:

Adding a Trip to Your Basket

To add trips to your basket, follow these steps:

1. Navigate to the Trips section of the Parent App
2. Browse the available trips and select the one you would like to sign up for
3. Tap Add to Basket
4. Navigate to the basket via the Quick Actions or the Menu

Adding a Club to Your Basket

To add clubs to your basket, follow these steps:

1. Go to the Clubs section of the Parent App
2. Select the club you would like to register for, then tap to pick the membership option you would like to sign your child up for and select Next
   
3. Select the preferred membership periods and then tap Apply
4. Review your selected options and then tap Add to Basket
5. Navigate to the basket via the Quick Actions or the Menu

Please note that until you pay for the selected club, your child will be signed up as a provision member. This means that although you can make further payments to the club and the child appears to the school on the list of potential participants, they are not confirmed and will not appear in the register. 

If you click the Cancel button, the child will be provisionally signed up but the payment will not appear in your basket.

Adding a Meal Top-Up to Your Basket

To add meals to your basket, follow these steps:

1. Navigate to the Payments section or tap on the Total Outstanding button on your Homepage
2. Choose the amount to top up
3. Tap Add to Basket
4. Navigate to the Basket via the Quick Actions or the Menu where you can see the meal top-up under Account top-up

Adding an item from the School Shop to Your Basket

To add School Shop items to your basket, follow these steps:

Go to the School Shop section of the app

Browse the available items (e.g. books, uniforms, etc.) and select the item you wish to purchase

Tap to pick the quantity and choose the amount in the pop-up window

Tap Buy Product

Once you have done this, you have the option to either pay immediately or add it to your basket.

Viewing and editing Your Basket

To view the items in your basket, follow these steps:

Navigate to Quick Actions > Basket.

Edit Items in the basket

Tap an item to adjust its details (e.g. payment amounts or notes, depending on the item). Tap Save Changes to confirm.

Remove items from the basket

Tap an item and select Delete From Basket. You will get the chance to review your choice before the item is deleted.

Making a Payment

When you are ready to pay for the items in your basket, follow these steps:

1. Go to Quick Actions > Basket.
2. Review the list of items in your basket.
3. Tap the Google Pay or Apple Pay button (if your school has the relevant payments functionality enabled), or Make Payment to proceed to checkout
   a. Google Pay or Apple Pay will trigger the standard Google or Apple payment process.
   b. Make Payment will allow you to input your payment details and make the payment.
4. Once the payment is complete, the items in your basket will be cleared.

FAQ

Can I still use the basket on the Parent Portal?

Yes, the Basket feature will remain available on the Parent Portal for use on desktops.

Are payments made in real time?

Yes, payments are processed immediately upon confirmation.