Queries 4745Q, 4746Q and 4765Q

This article addresses three queries related to staff working hours in a census submission. Query 4745Q concerns staff working over 48 hours a week, requiring an explanation if submitted. Query 4746Q deals with contracts under 0.5 hours, which should be removed if they are zero-hours contracts. Query 4765Q highlights staff working below 24 or above 40 hours, also needing an explanation if submitted. Corrections can be made in the staff member's profile in all cases.

Query 4745Q

Member of staff is working more than 48 hours a week, please check

Fix

This means that you've put in that a member of staff works more than 48 hours per week.

If you do have someone that works more than 48 hours a week you can submit the census with this query, but you will need to provide an explanation to COLLECT. 

If this is incorrect, go to the staff member's Staff Profile and select Contracts from the left-hand-side. In Salary, click the current salary.

This will open a slide over where you can change the Hours per week to the correct number, then click Save Changes.

Query 4746Q 

The open contract for this member of staff is less than .5 hours per week. Please check if this is a 0 hours contract it should be removed from the return.

Fix

A contract has been added with less than 0.5 hours per week for a staff member.

• If you do have someone that works less than 0.5 hours a week you can submit the census with this query, but you will need to provide an explanation to COLLECT. 
• Alternatively, if the staff member is on a zero-hours contract, please see our guidance here: Staff on 0 hours contracts

If the hours are incorrect, go to the staff member's Staff Profile and select Contracts from the left-hand-side. In Salary, click the current salary.

This will open a slide over where you can change the Hours per week to the correct number, then click Save Changes.

Query 4765Q 

FTE hours normally expected to be at least 24 and not more than 40.

Fix

This query means that a staff member is either working less than 24 hours a week or more than 40.

If you do have someone that works below/above these hours you can submit the census with this query, but you will need to provide an explanation to COLLECT (e.g. you have a member of staff working 1 day a week).

If the staff member is on a zero hours contract, please see our guidance here: Staff on 0 hours contracts

If the hours are incorrect, update the incorrect information by going to the staff member's Staff Profile and selecting Contracts from the left-hand-side. 

In Salary, click the current salary.

This will open a slide over where you can change the FTE hours per week to the correct number, then click Save Changes.