Queries 4745Q, 4746Q and 4765Q

Query 4745Q

Member of staff is working more than 48 hours a week, please check

Fix

This means that you've put in that a member of staff works more than 48 hours per week.

If you do have someone that works more than 48 hours a week you can submit the census with this query, but you will need to provide an explanation to COLLECT. 

If this is incorrect, go to the staff member's Staff Profile and select Contracts from the left-hand-side. In Salary, click the current salary.

This will open a slide over where you can change the Hours per week to the correct number, then click Save Changes.

Query 4746Q 

The open contract for this member of staff is less than .5 hours per week. Please check if this is a 0 hours contract it should be removed from the return.

Fix

A contract has been added with less than 0.5 hours per week for a staff member.

If you do have someone that works less than 0.5 hours a week you can submit the census with this query, but you will need to provide an explanation to COLLECT. 

Alternatively, if the staff member is on a zero-hours contract, please remove them from the Census. Click here to see how. 

If the hours are incorrect, go to the staff member's Staff Profile and select Contracts from the left-hand-side. In Salary, click the current salary.

This will open a slide over where you can change the Hours per week to the correct number, then click Save Changes.

Query 4765Q 

FTE hours normally expected to be at least 24 and not more than 40.

Fix

This query means that a staff member is either working less than 24 hours a week or more than 40.

If you do have someone that works below/above these hours you can submit the census with this query, but you will need to provide an explanation to COLLECT (e.g. you have a member of staff working 1 day a week).

If the hours are incorrect, update the incorrect information by going to the staff member's Staff Profile and selecting Contracts from the left-hand-side. 

In Salary, click the current salary.

This will open a slide over where you can change the FTE hours per week to the correct number, then click Save Changes.