Childcare errors - 2910, 2950, 2970 and 2935

This article explains how to resolve specific childcare-related errors (2910, 2950, 2970, and 2935) that may occur during the Spring Census for schools. It provides detailed instructions on how to input childcare information correctly to avoid these errors, including steps for both providing and not providing childcare services.

What are these errors?

In the Spring Census, your school is required to provide information on the childcare places your school provides. You must input this information into your site, even if you don't offer this type of childcare.

If you don't fill in the information correctly, you'll see errors appear in your DfE Validation section of your census.

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These errors will also appear in your Arbor Validation section. 

For example:

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For each error, you can either:

 

We don't provide this type of childcare

Error 2950

  1. Select the relevant Childcare type
  2. Set Childcare location to Not providing On-site or Off-site
  3. Set Childcare signposting fields to No.
  4. Click Next Step, input a name for the record, and the green Add childcare place button. Regenerate your census and the error will then be removed.

Repeat the steps above for each type of childcare that you do not provide.

If you do not select No in the Childcare signposting field, this will trigger Error 2910.

Error 2910

  1. Set the relevant Childcare type
  2. Set Childcare location to Not providing On-site or Off-site
  3. Set Childcare signposting to No
  4. Click the green Save Changes button and regenerate your census and the error will then be removed. 

 

We do provide this type of childcare

Error 2950

Fill in the details of the childcare provision and any signposting, then click Add Child Care Place. Regenerate your census and the error will then be removed.

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Error 2910

Fill in the details of the childcare provision and any signposting, then click Add Child Care Place. Regenerate your census and the error will then be removed.

Do not click the Delete button as this will cause error 2950 to be triggered, as information on child care must be provided.

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Error 2970

To resolve Error 2970, if your school provides childcare for under 5s, the number of hours of childcare offered per day must be greater or equal to 9.

There are two ways to resolve this, depending on the type of childcare you offer:

My school offers childcare for under 5s, and it is for more than 9 hours

In the slide over, click the orange Edit button. Update the fields with the correct information, then click Save Changes.

Regenerate your census and the error will then be removed.

Do not click the Delete button as this will cause error 2950 to be triggered, as information on child care must be provided.

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My school offers childcare for under 5s, but it is for less than 9 hours

If your school offers childcare for under 5s but it is less than 9 hours, you do not need to report this and no record is necessary

Error 2935

Ability to accept pupils from other schools is missing.

Go to School > School details and click on the childcare added. Edit the Child care places field to say No for other schools. Leave the field for Under 5 childcare blank.

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