You can delete a consent if it has been added in error. This will remove records of all the Student's Consents within the Consent you are deleting.
Permissions
You will need one of the following permissions to delete a consent:
- Consents: Administer All Students (allows you to delete for all students)
- Consents: Administer My Students (only allows you to delete students you are linked to)
What is the difference between Archive vs Delete?
Archiving a consent stops new requests from being sent out, hides the consent from parents on the parent portal, and removes the consent from the Consents page. An archived consent still appears in the Consents section of the student profile (View > Consents) for students who already have it, so you keep a record.
Deleting the consent removes it completely, including from student profiles. If you want a consent to disappear from student profiles, delete it rather than archiving it.
Note: In some cases parents may still be able to view the consent on the parent portal after archiving if the consent was migrated from your old MIS. We recommend deleting the consent instead to ensure it doesn't appear.
Archiving a Consent
Go to Students > Parents & Guardians > Parental Consents and click the consent you wish to archive. Then click the Consent Name under the Consent Details section and select the orange Archive option.
Deleting a Consent
Go to Students > Parents & Guardians > Parental Consents and click the consent you wish to delete.
Click the Consent Name under the Consent Details section.
Click the red Delete Consent Type button.
Why can't I delete a consent?
If you can't click the delete button, this consent can not be deleted because it is an Arbor-Defined Consent. Unless you manually request this consent to parents, parents will not see this consent.
These are the Arbor Defined Consents:
It will also say User Defined: No in the Consent Details section if it is not deletable.
Why is an archived consent still showing on a student's profile?
Archiving a consent removes it from the Consents page, but it stays in the Consents section of the student profile for students who already have it. This keeps a record of the consent. To remove it from student profiles, delete the consent instead, following the steps in Deleting a Consent above. For Arbor-Defined consents, you can remove these by requesting the consent for that student, and then marking the consent as Archived.
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