To get you started on your Arbor onboarding journey, one of the first things you’ll need to do is join a Kick Off Webinar.
Please note the following can vary for a GroupCall API migrator, we are working on adding the GroupCall Migrator specifications to this guide. If you need to raise any data discrepancies post migration please contact Arbor support or your dedicated partner and we will be advised of the next steps.
Purpose of the Kick Off Webinar
A member of the Arbor onboarding team will cover the process of the move to Arbor, giving you information about what you’ll need to do over the next few weeks as you get ready for your new Arbor MIS to launch, for example, how to complete your pre-migration data checks and how to send Arbor your data to Arbor on your migration day.
Members of the onboarding team will be on hand to answer questions via the Q&A function in Zoom as you watch the presentation.
If you’d like to get ahead of the game and have a look at your onboarding journey in more detail, take a look at Weeks 1-4 of your Arbor Onboarding Journey to see what you’ll be getting up to over the next few weeks.
How to join the Kick Off Webinar
A link to register for a session will be sent to you in week 1 of your onboarding journey - if you haven't received this please do not hesitate to get in touch with the onboarding team.
Your Week 1 email will also include a recording of the presentation and a copy of the slides for you to download in case you can't attend a Webinar!
If you have any questions or need a hand, please get in touch with the onboarding team by clicking Contact Us in the top right of the Help Centre and select Onboarding, migration and moving to Arbor.
Migrating from SIMS via Backup, ScholarPack, Integris, Bromcom:
Click here to see our AM sessions
Click here to see our PM sessions
Migrating from SIMS via Groupcall:
Click here to see our AM sessions
Click here to see our PM sessions
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