Queries 2485Q and 2588Q

For both of these queries, you'll need to make sure the information recorded for the student in Behaviour and attendance is correct:

  • 2485Q: Pupil attendance indicates they are excluded but no exclusion is recorded.
  • 2588Q: Pupil attendance for second half of summer term indicates they are suspended or permanently excluded but no suspension or permanent exclusion is recorded.

What to check and update

You'll need to know whether the student should have an exclusion recorded or not.

Go to the student's profile and click on Attendance > Marks (By Date) on the left. Make sure your looking at the Roll Call attendance tab, not Lesson by Lesson.

  • If the student was not excluded, make sure no attendance sessions have been recorded as E.
  • If the student was excluded, make sure the right sessions are marked with E.

Once you have checked this, go to Behaviour on the student's profile and click on the Exclusion tab.

  • If the student was not excluded, make sure you remove the log of the exclusion.
  • If the student was excluded, make sure an exclusion has been recorded for the date of the E marks. If there isn't one then click on the +Add button to add it.
  • If it's a Permanent Exclusion, click into the exclusion to make sure Exclude from school census is set to No. If this says yes, edit the exclusion and untick this box.

What to do if a student has an exclusion that starts in one term, and continues into the next term

Query 2485Q will be triggered if a student has an exclusion that runs from one term into another (for example, the exclusion began at the end of the Spring term, but did not end until after the Summer term started).

Query 2588Q will be triggered if a student has an exclusion that begins in the first half of the summer term, and runs into the second half of the summer term.

Where either of the two scenarios above has happened for a student, you will not be able to resolve the query, and it will be present on your census return for submission to the DfE.

You will need to provide a validation note to explain the circumstances. Click here to download the DfE's list of acceptable notepad entries

Daily Start and End Times

A fixed period exclusions recorded with a Daily Start Time and Daily End Time will not be returned in the census, as this will be treated as a Lunchtime Exclusion, which the DfE do not require as part of the census return.

If a daily start time and end time is erroneously recorded, this can lead to instances of 2485Q and 2588Q being triggered, as the exclusion will not be part of the census, but any E codes the student has been recorded with will be included.

You can check for a daily start and end time on an exclusion by:

  1. Heading to the Behaviour page on a student profile, then the Exclusions tab.
  2. Clicking on a fixed period exclusion.
  3. The slide over menu will display the Daily start time and Daily end time.
  4. If the exclusion is not a lunchtime exclusion, you'll need to click the Edit button, then remove the values in the Daily start time and Daily end time fields under Lunchtime Exclusion Details, then save the changes.

Once you've removed the Daily start time and Daily end time, you'll then need to regenerate your census for the exclusion to be included.

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