Error 2000

This article provides a step-by-step guide to resolve Error 2000, which indicates that a pupil's actual year group is missing or invalid. It outlines how to check and update the student's enrolment and class information, and emphasizes the need to regenerate the census to fix the error.

Pupil actual year group is missing or invalid

Step 1 - Check the student's enrolment

1. Go to the student's profile
2. Go to Enrolment (left side menu)
3. In the Enrolments for this year section, check if they have a year group
4. If they don't, click the +Add button
5. Select the year group, and click Add Student to Year Group

Step 2 - check the class

1. Go to Students > Enrolment > Year Groups
2. Click into the student's year group
3. Click into the Curriculum Grade field
4. Make sure the correct year is selected, not Mixed Year Class

Remember to regenerate your census to resolve the error.

Top Tip: You'll need the Pastoral Structure: Administer permission. If you don't have the permission, you'll need to ask your admin team to give you permission using these instructions.