Query 2030Q

This article provides a step-by-step guide to resolve the issue of a pupil being in an unexpected year group. It includes checking school details, verifying the student's enrolment, and ensuring the correct class is selected. It also emphasizes the need to regenerate the census and the required permissions for making these changes.

Please check: Pupil in an unexpected year group for this school

Step 1 - Check the school details 

1. Go to School > School Details
2. Review the School phase recorded here

Step 2 - Check the student's enrolment

1. Go to the student's profile
2. Go to Enrolment (left side menu)
3. In the Enrolments for this year section, check if they have a year group
4. If they don't, click the +Add button
5. Select the year group, and click Add Student to Year Group

Step 3 - Check the class

1. Go to Students > Enrolment > Year Groups
2. Click into the student's year group
3. Click into the Curriculum Grade field
4. Make sure the correct year is selected, not Mixed Year Class

Remember to regenerate your census to resolve the error.

Top Tip: You'll need the Pastoral Structure: Administer and School: General Admin: Administer permissions. If you don't have the permission, you'll need to ask your admin team to give you permission using these instructions.