I can't download CTF or Capita One files

When trying to download CTF or Capita One files from Arbor, you might see an error in your browser saying '<Filename> was blocked because this type of file can harm your device'. The error will prevent you from downloading the files.



This error is triggered by your personal browser security settings, or the network security settings at your school, rather than being related to Arbor itself. If you encounter the error, we recommend contacting your IT support team, as they may need to adjust a setting within your browser to enable downloads of XML files.

Once your IT support has actioned a change to permit the download of XML files, you should then be able to download CTF or Capita One files from Arbor without any issues.

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