How do I send the CTF to the destination school?

This article explains how to create and send a CTF (Common Transfer File) for students transferring to a new school. It details the process of generating CTFs, when to create them, and how to send them manually since Arbor does not automatically send CTFs to destination schools.

How do I create the CTF?

You can see how to generate a CTF by following these instructions: Generating a CTF

You can also generate CTFs in bulk when completing Step 2 of the New School Year Setup Process.

When should we create the CTF to send?

• CTFs for students who leave during the academic year can be created and sent at any point once the student leaves.
• You would need to wait until you've finished recording attendance and SATs for students leaving at the end of the academic year. The option to generate CTFs in Step 2 of the New School Year Setup Process has been placed in the same step so you have everything to do with your leavers in one place.

I can't select the right destination school

If you can't select a school when generating a CTF, follow these instructions.

Please note that even when selecting the right destination school, the CTF will not automatically be sent to that school.

How do I send the CTF?

Arbor will not automatically send the CTF to the student's new school (the destination school).

You will need to download the file - this will usually be to your Downloads folder on your computer, but you may have set a different default folder.

You then need to send the file to the school, perhaps through the DfE's secure portal S2S. Arbor does not provide a service or portal to send CTFs.