We have gathered our most frequently asked questions to enable you to work through common issues or questions you may have.
Please note the following can vary for a GroupCall API migrator, we are working on adding the GroupCall Migrator specifications to this guide. If you need to raise any data discrepancies post migration please contact Arbor support or your dedicated partner and we will be advised of the next steps.
Yes absolutely! Access our full GDPR FAQs
Once you have your assessment framework setup in Arbor you can use our import spreadsheets to upload historic marks into Arbor. Full guide on Arbor assessments.
Yes. Single Sign-on is a secure authentication system that reduces the burden of login for your user because they can sign into Arbor using their Google or Microsoft school account. We strongly recommend also using two-factor authentication with SSO but this is not a requirement. Click here to access the full guide.
Yes, at Arbor, we’re always looking for new ways to help schools work better. When we develop new features in our MIS, we design them to be intuitive, and to help school staff work faster and collaborate more at all levels. Click here to access our full guide to take you through the details of how to:
- Access our roadmap
- How we prioritise new features
- The different ways you can feedback to us.
This full article will take you through the full recommended checks that we suggest before moving to Arbor, also the approximate time your schools should dedicate to data checking both pre-go live & post go live.
This full article will provide you with all of our recommendations to ensure you can access all your key information should Arbor/the internet be inaccessible for any reason.
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