Moving MIS is not a small undertaking for you or your schools schools! It can be a stressful for staff, especially if they have been used to using their previous system for a long time.
To help with your change management within your trust we have created some communication templates that you can use to support them and keep them up to date with your initiatives and priorities!
Please note the following can vary for a GroupCall API migrator, we are working on adding the GroupCall Migrator specifications to this guide. If you need to raise any data discrepancies post migration please contact Arbor support or your dedicated partner and we will be advised of the next steps.
This is an introduction that you can send to your primary schools before we reach out to them. This informs them of timelines, what will happen next, and what they can start to read up on.
Hi all,
Welcome to Arbor! We are really looking forward to getting started with your move to Arbor and working with you to make this a successful experience.
Over the coming weeks, we are going to be here to support you through the key stages of your implementation.
Take a look at the following links to prepare for what will be expected through this time:
We also offer many FAQs on our Help Centre which are completely free - you can get started here: Arbor FAQs
We want to reassure you that we're on hand to provide your staff with support throughout your exciting journey with Arbor - from data migration, to the day Arbor goes live, to driving success over a longer period of time!
This is an introduction that you can send to your secondary schools before we reach out to them. This informs them of timelines, what will happen next, and what they can start to read up on.
Hi all,
Welcome to Arbor! We are really looking forward to getting started with your move to Arbor and working with you to make this a successful experience.
Over the coming weeks, we are going to be here to support you through the key stages of your implementation.
Take a look at the following links to prepare for what will be expected through this time:
We also offer many FAQs on our Help Centre which are completely free - you can get started here: Arbor FAQs
We want to reassure you that we're on hand to provide your staff with support throughout your exciting journey with Arbor - from data migration, to the day Arbor goes live, to driving success over a longer period of time!
These articles explains how to log in for the first time: Logging in
There are also our introductory guides. When a new user logs in for the first time, we send them an email that includes a link to one of these Introduction to Arbor guides for new users tailored to their Business Role:
- Guide for new Teachers
- Guide for new Admins, Data Managers and Back-office Staff
- Guide for new Attendance Officers
- Guide for new Exams Officers
- Guide for new MAT MIS Staff
If you'd like to offer further training for your staff, such as New User training, please contact our Partnership Team (customersales@arbor-education.com) if supported by Arbor, or your Support Partner if not supported by Arbor.
These articles take you through everything schools need to know before you get started: Using the Help Centre and Support
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