This article explains why the Individual Learner Record (ILR) may not be available on a school's site, detailing the conditions under which ILR returns are shown or missing, and the process for enabling ILR if necessary.
Go to School > Data > Export > Data Returns and check whether the ILR return is available there.
All ILR returns missing
You may see the school census on this page, so check whether you do need to complete the ILR. Post-16-only schools complete the ILR, whereas secondaries or all-through schools with a post-16 complete the school census. It is not possible for both the school census and the ILR to be enabled on a single site.
If you are sure your school should complete the ILR and not the school census, we'll need to switch this on for you. Please contact the Arbor Support Team if supported by Arbor referencing code 1022 or your Support Partner if not supported by Arbor.
Some ILR returns missing
We won't show all the ILR returns for the coming year. To determine whether to show a return we:
- subtract 16 weeks from the reference date
- if no reference date on the return, then the return date is used
- if the resulting date is in the past, then we show the return
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