Why do I have to put my password in every time to log into Parent Portal or the Arbor App?

We follow strict security requirements in the Arbor App because it contains personal data about students.

This means you have to log into the app every time you use it.

It also means you can't use stored passwords or fingerprint recognition (which default to the phone pin after 3 attempts), as sometimes multiple guardians share the same device or know each-other's pins.

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