Why is this staff member showing as a student?

You may see that a staff member also has a student profile, for example when searching for them using the Global Search.

The most common reason for this is that they've taken examinations at your school as an external candidate, which requires a student profile to be created for them (but for them not to be enrolled in your school or any classes).

These profiles can be removed if passed the data retention period - more information on how to do this can be found in this article.


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