How can we see when or if staff, students and guardians are logging in?

If you want to monitor when individuals are accessing Arbor, or if your staff have been able to access Arbor, you can!

Individual users

Go to the System Engagement section of their staff profile. This will show you the times and dates for the last 50 times they logged in.

• Identity Provider - This shows the login method used by the person. You'll see either GOOGLE or MICROSOFT when logging in using Single sign-on (SSO), or ARBOR when logging in with Username and Password.
• 2FA Method - This shows whether Two-factor authentication was used when logging in, and will show APP_AUTHENTICATOR, or blank if 2FA was not used.

You can also click their username in the User Details section of their profile.

All users

Full login list

Go to School > Users & Security > Login History to see all logins for the last 30 days on desktop or the Arbor App. You can filter your table by user type to look at staff, guardians or students.

• Identity Provider - This shows the login method used by the person. You'll see either GOOGLE or MICROSOFT when logging in using Single sign-on (SSO), or ARBOR when logging in with Username and Password.
• 2FA Method - This shows whether Two-factor authentication was used when logging in, and will show APP_AUTHENTICATOR, or blank if 2FA was not used.

You can click on a user to take further actions, such as disabling their account or changing their password.

Most recent logins

Go to School > Users & Security > User List to see all users and their most recent login on desktop or the Arbor App. You can filter your table by user type to look at staff, guardians or students.

You can sort columns to bring those who haven't logged in (on your current page) to the top).

Click on a user to view their details and their User Overview.

How can we find all staff who have never logged in?

You'll need to create a custom report about Staff - you can see how to make one here: Creating a report in Custom Report Writer. In step 3, you will need to add the Last Login column. 

Your report will then show a row for each staff member. It'll be blank if they've never logged in, or will show the last date and time they logged in.