To get you started on your Arbor onboarding journey, one of the first things you’ll need to do is watch your ‘Welcome to Arbor Onboarding’ video. This will also be provided to you in your 1st email sent by our onboarding team.
Please note the following can vary for a GroupCall API migrator, we are working on adding the GroupCall Migrator specifications to this guide. If you need to raise any data discrepancies post migration please contact Arbor support or your dedicated partner and we will be advised of the next steps.
Purpose of the video
You will join the Arbor onboarding team on a pre-recorded video who will go through the process of the move to Arbor in more detail, giving you information about what you will need to do over the next few weeks as you get ready for your new Arbor MIS to launch, for example, how to access your Site Setup Training, what support is available and more about your Implementation Workbook.
The recording lasts approximately 30 minutes.
We recommend your Project Lead watches this recording along with any of your Arbor Champions (those who will be supporting and getting involved with the project during the run-up to going live and taking attendance for the first time).
If you have any questions once you have watched the video we will be more than happy to help! Please click Contact Us in the top right of the Help Centre and select Onboarding, migration and moving to Arbor.
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